About Us

Computer Troubleshooters - Technology SolvedWith Computer Troubleshooters you get the best of both worlds: friendly, knowledgeable service from a locally owned & operated service provider, supported by the worlds top technology service franchise network. Thousands of small businesses and home computer users around the world call on their local Computer Troubleshooter to handle their computer, network, internet, and IT consulting needs. We offer our clients unparalleled, global expertise with a personal touch.

Not only are we computer experts, but we’re also computer users too. We know that keeping technology running properly can be overwhelming and frustrating. After all, who has time to deal with a computer that isn’t working properly? Who wants to worry about keeping their systems up-to-date on security and software issues? Why not let the friendly, local experts at Computer Troubleshooters take care of all your technology needs?

We should be your first call when you have security questions, when your network breaks down, when your machine or software needs to be upgraded, or when viruses, spyware, and other malware rear their ugly heads. You don’t need to have a long-term maintenance contract although that’s a service that we provide to many of our clients. In fact, no matter who you are and no matter what your needs, all you have to do is pick up the phone and your problem is as good as solved, your questions are good as answered.

Businesses and home users around the world rely on Computer Troubleshooters, and you can too. Computer Troubleshooters is a worldwide franchise team that’s established over 450 independently-owned offices on six continents since 1997. Our global network gives us rapid access to a wide range of experience, which helps us resolve your computer issues quickly so you can get back to work.

We are not geeks, gadget guys, or commissioned salespeople we’re technology professionals. You can count on our trained technicians to work until each problem is solved. After all, we care about our customers and your peace of mind.
Computer Troubleshooters onsite computer and network services are reliable and convenient, and we’re eager to tackle all of your business or home technology needs. Call us today to put our experience to work for you!

Lem Putnam

Lem PutnamFor years I worked as an Enterprise Sales Director for multi-million dollar systems integrators, building, delivering, and supporting large scale IT projects for companies like Weyerhaeuser, Paccar, and Nordstrom’s. Prior to that, for a period of about 8 years, I ran my own small businesses selling and installing solar systems and also worked as a commercial real estate contractor and developer.

I enjoyed small business far more than the larger scale corporate world, but frankly, saw no way to serve small business effectively from an IT standpoint. The systems we installed that served corporate America and government were too expensive and couldn’t be scaled down to effectively meet small business needs.

In the last two years I’ve researched a variety of small business opportunities, including a training methodology that reduced violence in prisons, to a simple coffee shop. During that process I found a company that, to my amazement, offers a strong solution for small business IT, and has been doing it successfully for over ten years—Computer Troubleshooters. CT has figured out how to deliver a quality product to small business at an affordable price. From remote monitoring, updating, and reconfiguration, to onsite break-fix repair, Computer Troubleshooters integrates enterprise-like solutions in the small business realm. As our motto suggests, it is Local Service, Global Strength.

Please give me a call (425) 869-7829 and we can set a time to discuss how CT Redmond can meet the IT needs of your small business. Computer Troubleshooters: Technology Solved.